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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Shannon Yocherer

Shannon Yocherer

September 28, 2024

5  out of  5
rating by Shannon Yocherer
"Everyone was so friendly and very communicative. Great rates, and great customer service! Highly recommend."
We responded:
"Thank you so much for the great review, Shannon!"
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Tara Mills

September 6, 2024

5  out of  5
rating by Tara Mills
"State farm took care of our needs answered promptly. Thank you state farm!"
We responded:
"We appreciate you putting your trust in us, Tara! Thanks for the review"
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Kris David

August 9, 2024

5  out of  5
rating by Kris David
"Melodie did a fantastic job helping me find savings in my premium! She was super friendly too! I highly recommend working with her and the Trent Thompson State Farm Insurance Agency in Inver Grove Heights, MN."
We responded:
"Thank you so much for the kind review, Kris! Melodie is one of a kind and we’re lucky to have her on the team!"
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Sua Vang

July 10, 2024

5  out of  5
rating by Sua Vang
"Best agency I've ever had. My agent, Lucas, is so patient and friendly. I appreciate his transparency and communications. I'm glad to be part of a family that's able to find perfect coverage for my family."
We responded:
"Sua- welcome to the family! We appreciate you putting your trust in Lucas and our agency. "
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Buck Bochtler

June 24, 2024

5  out of  5
rating by Buck Bochtler
"Trent and his team have been great to work with! Strongly recommend if you're looking for insurance."
We responded:
"It’s been a pleasure working with you, Buck!!"
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Dennis Grosz

June 18, 2024

5  out of  5
rating by Dennis Grosz
"Trent treated us with great professionalism and saved us money! I would highly recommend him."
We responded:
"Thanks, Dennis! It’s been a pleasure working with you and Danelle!"
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Joyce

June 18, 2024

5  out of  5
rating by Joyce
"I'm very pleased with the attention State Farm Insurance Company has handled my insurance needs. I recommend them highly."
We responded:
"We appreciate you putting your trust in us, Joyce! We really enjoy working with you!"
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Erick Johnson

May 30, 2024

5  out of  5
rating by Erick Johnson
"excellent customer service by these folks. Trent and Luke never cease to impress. Absolutely well done! thank you guys!"
We responded:
"Your review means a lot, Erick! We appreciate you putting your trust in our office. "
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Emily Moe

May 8, 2024

4  out of  5
rating by Emily Moe
"Very nice and answered all of my questions."
We responded:
"Thank you for the review, Emily! We will strive to please you and get to 5 star service. "
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Anthony Ferrara

April 19, 2024

5  out of  5
rating by Anthony Ferrara
"This State Farm office is fantastic- always helpful and nice to deal with."
We responded:
"Thanks, Anthony! We really enjoy working with you as well!"
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Aaron Hurd

April 8, 2024

5  out of  5
rating by Aaron Hurd
"Trent and his team are the best around! 10/10 recommend them for any and all insurance needs"
We responded:
"Appreciate the review Aaron! It’s been great working with you and your wife!"
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A. Varness

April 4, 2024

5  out of  5
rating by A. Varness
"Melodie and Stephanie are the best! Everyone is always so helping and kind. They take the time to listen your needs and genuinely care about their customers."
We responded:
"We really appreciate the review! Melodie & Stephanie take pride in their work so I’ll be sure to pass along your kind words!"
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Jeb Willis

February 22, 2024

5  out of  5
rating by Jeb Willis
"I recently moved all of my insurance to Trent at State Farm and he has been great to work with! I had my first claims experience, after I was rear ended last week and that process has gone very smoothly as well. In exactly 1 week the entire claim has been processed and I am happy with the outcome."
We responded:
"It’s been a pleasure working with you, Jeb! It’s always great when things work out the way they should. Take care!"
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Tara LaVoi

February 8, 2024

5  out of  5
rating by Tara LaVoi
"Trent explained all of my insurance options and costs. He was very helpful! He gave me the best policy to fit my needs and more to meet my budget."
We responded:
"It has been a pleasure working with you, Tara!"
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Tim Thompson

January 29, 2024

5  out of  5
rating by Tim Thompson
"Trent is always available for me when I have questions for my clients, or questions for my own knowledge!"
We responded:
"Thanks, Tim! We appreciate you putting your trust in us!"
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Sheree Jones

January 25, 2024

5  out of  5
rating by Sheree Jones
"Josh is amazing to work with. He answered all my questions. Very knowledgeable and pleasant."
We responded:
"Thanks for letting us know, Sheree! We appreciate you putting your trust in Josh, our office and State Farm!"
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Judy Drewek

January 10, 2024

5  out of  5
rating by Judy Drewek
"Josh was knowledgeable and very helpful. I felt I could trust him. Thank u"
We responded:
"Thanks for the review, Judy! We’re grateful Josh was able to help you out!"
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Mandy Albrecht

December 21, 2023

5  out of  5
rating by Mandy Albrecht
"Trent was very helpful and patient with me. He took the time to explain my coverage and gaps, to discuss my options for additional coverage to address these gaps and did not pressure me to make snap decisions. Thanks to Trent, I am confident in my choices and coverage."
We responded:
"Thanks, Mandy! It was a pleasure going through all of your policies with you. Happy Holidays!"
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Dominique Boudreaux

December 20, 2023

5  out of  5
rating by Dominique Boudreaux
"Ask for Josh! He was kind, patient, and helpful. I probably asked the same questions 4-5 times in a phone call. He was flexible and adjusted my policy until it fit my needs and budget. Probably the best customer service I have received all year. If you are looking for an office that will include you in the process and not just throw numbers and fancy insurance words around until you say yes... start here."
We responded:
"Thank you so much for those kind words, Dominique! We’re really glad you had such a great experience dealing with Josh! Be sure to send your friends to Josh for some quotes and we’ll send you a gift card for every person who calls us for a quote!"
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Clay Jenson

December 15, 2023

5  out of  5
rating by Clay Jenson
"My grandmother is insured with this office and they are SO KIND to her and patient. Glad she has this team looking out for her! Especially Luke!"
We responded:
"We really appreciate you saying that, Clay! We try to take care of everyone as if they’re our own grandparents. Thank you!"
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Joseph Richardson

December 1, 2023

5  out of  5
rating by Joseph Richardson
"Josh Brehmer was very helpful and informative. He made it easy"
We responded:
"Thanks for the review, Joseph! I couldn’t agree more, Josh does a fantastic job explaining coverages and finding the right fit for each persons situation!"
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JD X

November 20, 2023

5  out of  5
rating by JD X
"State Farm Agent Lucas Picard is very knowledgeable and a friendly welcoming person. I’m currently with Travelers insurance and was looking for better quotes from a different insurance company. I called about four or five different insurance companies. I chose State Farm because of Lucas. He sets a good example of great customer service experience!"
We responded:
"That’s great to hear, JD! Lucas does a great job taking care of all our policyholders! I’ll be sure to pass along the compliment and we all appreciate you putting your trust in our office! "
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Neng Xiong

November 2, 2023

5  out of  5
rating by Neng Xiong
"patient and good communication"
We responded:
"Neng, we thank you for leaving us a review!"
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Jaime Miller

October 26, 2023

5  out of  5
rating by Jaime Miller
"Josh and team were wonderful. Saved me 70 a month with almost doubling my coverage! Painless and personal experience with this company!!"
We responded:
"Jaime, thank you for the positive review. Josh is a fantastic part of the team and we are so glad to hear he was able to help you with your insurance needs."
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Vy Vu

October 6, 2023

5  out of  5
rating by Vy Vu
"I have been with Trent Thompson - State Farm Insurance Agent for 3 years now, and it has been a great journey, especially with Lucas as our agent. He is always responsive and we really appreciate all he does for our car, house, and renter insurance."
We responded:
"Thank you! We appreciate your trust in us for your insurance needs. Your positive feedback means a lot to us."