State Farm® Insurance Agent Trent Thompson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cynthia Paju
January 23, 2026
5
out of
5
rating by Cynthia Paju
"Ryan was very friendly and knowledgeable and helpful"
Rebekah Picard
January 16, 2026
5
out of
5
rating by Rebekah Picard
"Agent Luke Kolars provided excellent customer service and answered all of my questions in a timely manner. I am a new customer for auto insurance and am saving $2000/year over my previous insurance company rate for the same coverage!"
We responded:
"Thank you for your kind review of State Farm Agent Trent Thompson’s Team. We appreciate it! Thank you for the amazing review, Rebekah! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
Angela Mulvihill
January 16, 2026
5
out of
5
rating by Angela Mulvihill
"Trent and his team have been great this past year with them. Worked with Ryan and he was very easy to work with. Would recommend him and Trent’s office to anyone looking at improving their insurance coverages."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Trent Thompson’s Team here in Inver Grove . "
Shirley Roth
January 15, 2026
5
out of
5
rating by Shirley Roth
"I called Melodie at our local State Farm office in Inver Grove Heights To get help with the details involved in changing accounts over after the death of my husband. She was so incredibly helpful and patient. I appreciate it so much during this difficult time. It is rare to find such wonderful Customer service these days, but Melody is an absolute gem!"
We responded:
"Shirley, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Jen Broden
January 14, 2026
5
out of
5
rating by Jen Broden
"Trent and his team are so wonderful! Everyone I have interacted with has always been very kind and helpful—this team goes above and beyond for their customers!"
We responded:
"Thanks so much for the fantastic rating, Jen! We are so glad you had a positive experience with us here on State Farm Agent Trent Thompson’s Team. If there is anything we can do for you in the future, just give us a shout! "
Mike Roycraft
January 11, 2026
5
out of
5
rating by Mike Roycraft
"great to work with"
We responded:
"Thanks for taking the time to share your experience, Mike! We look forward to continuing our great partnership! "
Nikki Westby
January 9, 2026
5
out of
5
rating by Nikki Westby
"Natalie was great to work with and she helped me fast! Thank you again!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Natalie was able to assist you quickly and effectively. We appreciate your feedback and look forward to helping you again in the future!"
Ayanna James-Lu'Becke
January 9, 2026
5
out of
5
rating by Ayanna James-Lu'Becke
"Josh was amazing! He was quick to follow up after my initial contact. He was kind, courteous and professional. Josh explained things in a concise and well worded manner. He was also confident, socially at ease and accidentally hilarious. 😂 It was a deeply satisfying experience to be paired with such a competent, engaging and enthusiastic insurance agent. Bravo Josh!"
We responded:
"This might be our best review yet! Thank you for sharing your great experience and welcome to the State Farm family!"
Cheryl Arneson
January 2, 2026
5
out of
5
rating by Cheryl Arneson
"They were so helpful ... no pressure sales at all!!! Highly recommend them and their services!!!!"
We responded:
"Thank you so much for the review, Cheryl! That’s what we strive for at Trent Thompson State Farm! "
Terri Lawrence
December 23, 2025
5
out of
5
rating by Terri Lawrence
"Very helpful and easy to work with! Saved is $$$$!"
We responded:
"We’re glad you had a great experience and saved some money along the way!"
Michael Parent
December 15, 2025
5
out of
5
rating by Michael Parent
"Josh B. Was Excellent to work with, I greatly enjoyed going over everything and changing to a new policy. It's always made more enjoyable when they're saving you a ton of money (which they did) very happy to be a part of v the state farm family!"
We responded:
"Thank you so much for your kind words, Josh! We're thrilled to hear that you enjoyed the process and are happy with your new policy—and even more excited that we could help you save a ton of money. Welcome to the State Farm family! We're here to support you every step of the way."
George Smith
December 6, 2025
5
out of
5
rating by George Smith
"It was nice working with Ryan off a cold call. He was very knowledgeable and helpful with lots of insights. I appreciate the business! And helping me get a better price."
We responded:
"Thank you so much for the 5-star review! We’re glad to hear your experience with Ryan was helpful and informative. We appreciate the opportunity to earn your business and are happy we could get you a better price. If you ever need anything in the future, we’re here to help!"
Charles R. Elsener
November 25, 2025
5
out of
5
rating by Charles R. Elsener
"Quick to help, fellow employees and customers!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Nicole Vass
November 18, 2025
5
out of
5
rating by Nicole Vass
"For starters I want to say I worked with a woman named Gretta and she was so sweet and patient through the process of getting my vehicles covered with the insurance I needed. They have really good rates comparable to the other big names. I am very happy with the results and I highly recommend State Farm to anyone looking not just for the prices but for the amazing customer service!"
We responded:
"Thank you for the great review, Nicole! Gretta does a fantastic job and explains the policies so well! Welcome to the State Farm family!"
Hayley Horsch
November 18, 2025
5
out of
5
rating by Hayley Horsch
"Natalie was very helpful and efficient. She understood my concerns and questions and made the process easy to understand for me."
We responded:
"Thank you for taking the time to share your experience! We’re grateful for you putting your trust in our agency! Natalie does a great job and we’re happy she made the process easy for you and your family!"
Deborah Smith
November 14, 2025
5
out of
5
rating by Deborah Smith
"It was such a pleasure to be connected to Ryan, the rapport was phenomenal, it was like I was talking to a close friend. Thank you"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear your experience with Ryan felt natural and comfortable—building that kind of rapport is exactly what we strive for. We truly appreciate you taking the time to share your feedback!"
Jill Westendorf
November 3, 2025
5
out of
5
rating by Jill Westendorf
"While searching for competitive rates, I "pushed the button" online for rate comparisons. Gretta reached out to me via phone. I did not respond immediately, she contacted me again, but at courteous intervals (not over and over obnoxiously.) I found her to be very professional, yet relatable, knowledgeable, kind and courteous. Being a senior, sometimes we receive placating treatment. This was not the case. Gretta answered all my questions as relevant. If she needed to research my question, she said so and would get back to me. How refreshing to work with someone of this caliber. I would absolutely refer anyone to Gretta. Jill Westendorf"
We responded:
"Thank you so much, Jill, for your thoughtful and kind words! We're delighted to hear that Gretta provided you with professional, respectful, and knowledgeable service throughout your experience. It's wonderful to know she made you feel valued and answered all your questions thoroughly. We truly appreciate your trust and your willingness to recommend Gretta to others. Thank you again for choosing us!"
Monique Smith-Jones
October 16, 2025
5
out of
5
rating by Monique Smith-Jones
"Luke was very professional and helped me get the best quote for my car and budget. He made it quick and easy and it was very easy to get back in contact with afterwards."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Luke provided you with professional and efficient service, and that the process was quick and easy. We appreciate your feedback and look forward to assisting you again in the future!"
Craig Oliver
October 14, 2025
5
out of
5
rating by Craig Oliver
"Josh was great to work with. Great cverage at a fair price."
We responded:
"Thank you for taking the time to share your experience with Josh! We appreciate you putting your trust in our office! "
Drisana Rabe
October 10, 2025
5
out of
5
rating by Drisana Rabe
"They have been understanding and accommodating to my needs. As well as efficent and friendly service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Dan Ritchie
October 8, 2025
5
out of
5
rating by Dan Ritchie
"Gretta from State Farm has been great to work with and has made it easy to switch over my home and auto. Would Recommend!"
We responded:
"Thank you so much for the 5-star review! We’re thrilled to hear that Gretta made your switch to State Farm smooth and easy. We truly appreciate your recommendation and are glad to have you as part of our State Farm family!"
Matthew Nowak
October 8, 2025
5
out of
5
rating by Matthew Nowak
"I recently got a cold call from Gretta Kiss from State Farm and was so impressed with her that I switched my car insurance based on our phone call. Happy to be back with State Farm insurance!!!"
We responded:
"Thank you for sharing your experience! We’re so glad Gretta made such a great impression and helped you make a smooth switch back to State Farm. We’re excited to have you with us again and appreciate your trust and 5-star review!"
Tim Siegel
September 16, 2025
5
out of
5
rating by Tim Siegel
"Ryan M was extremely helpful in helping us change over to State Farm from our previous insurance company. We saved a ton of money for the same amount of coverage. Very happy!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Kyle Harthan
August 29, 2025
5
out of
5
rating by Kyle Harthan
"Josh and the rest of the team are absolutely fantastic. They really take the time to tailor an insurance plan that meets your needs, and are very kind and patient with answering any questions. Highly recommended!"
We responded:
"Thank you so much for the wonderful review! We’re thrilled to hear that Josh and the team were able to create a plan that fits your needs and answer all your questions along the way. Providing personalized, caring service is what we strive for every day, and your recommendation means the world to us!"
Virginia Sleigh
August 25, 2025
5
out of
5
rating by Virginia Sleigh
"Josh was helpful, knowledgeable and friendly. I would recommend him as an insurance agent."
We responded:
"Thanks for taking the time to share your experience, Virginia! Welcome to the State Farm family!"